Terms & Conditions
General Terms
Welcome to Chelsea's Dansk Treats. By placing an order with us, you agree to the following terms and conditions:
Order Requirements
- All orders require a minimum of 48 hours advance notice.
- Orders must be placed through our website's secure checkout system.
- A valid delivery address within our service area (Las Vegas, NV) is required.
- Payment is required at the time of order placement.
Delivery
- We deliver within the Las Vegas metropolitan area.
- Delivery times will be confirmed via email after order placement.
- A contact phone number is required for delivery coordination.
- Someone must be present at the delivery address to receive the order.
Refund Policy
At Chelsea's Dansk Treats, we take pride in our quality and customer satisfaction. Our refund policy is as follows:
Order Cancellations
- Orders can be cancelled for a full refund up to 48 hours before the scheduled delivery time.
- Cancellations within 48 hours of delivery may be subject to a 50% cancellation fee as ingredients and preparation may have already begun.
- Same-day cancellations are not eligible for refunds as products are prepared fresh for delivery.
Quality Guarantee
- If you're not satisfied with the quality of your order, please contact us within 24 hours of delivery.
- Photographic evidence of quality issues may be required for refund consideration.
- Approved quality issues will result in a full refund or replacement at our discretion.
Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information:
Information We Collect
- Name, email address, phone number, and delivery address for order fulfillment
- Payment information (processed securely through Stripe)
- Order history and preferences
- Communication records when you contact us
How We Use Your Information
- To process and deliver your orders
- To communicate about your orders and delivery
- To send order confirmations and updates
- To improve our products and services
Data Security
- We use secure, encrypted connections for all payment processing
- Your personal information is stored securely and never shared with third parties
- We maintain appropriate security measures to protect your data
Contact Us
If you have any questions about these terms, our refund policy, or our privacy policy, please contact us at ChelseasDanskTreats@gmail.com